Mon 10 May 2010
Is My Dentist Running A Scam?
Posted by RichSlick under Evil Profits
[3] Comments
So I went to the dentist again to get my teeth cleaned and I got a big bill which made me wonder. Before I get into the big bill, let me give you a little bit of background. Growing up as a kid I rarely went to the dentist and the only time I recall visiting a dentist was around 18 or 19 years of age when I had a really bad tooth ache at the back of my mouth. The dentist checked out all my teeth and said he was surprised I didn’t have any cavities but determined that my tooth ache was a wisdom tooth coming out and impacting one of my other teeth. He said I would eventually need to get them (wisdom teeth) removed but if I could tolerate the pain for a while it could go away. The dentist said to me that there were two kinds of people (referring to teeth), those that get cavities, fillings and root canals but get to keep their teeth till they die and those that don’t get cavities but eventually lose their teeth to gum disease.
Flash forward 8 years and I began making regular dental visits with the first appointment being to remove four wisdom teeth. Ever since that time I have been visiting the same dentist and dental hygienist for all those years and I’ve lately become suspicious of some of their business practices. As insurance companies have negotiated and tightened down rates for regular treatments, my dentists seems to have migrated to more “ancillary” services to make up revenue (I presume).
For the past few years, the dentist tried to get me to buy invisiline braces. I have only ONE tooth that is slightly misaligned and the dentist thought it would be a good idea to spend $3,000 to get it fixed. I politely declined and let it go. Evidently the business profit for braces must have plateaued because now he’s moved on to some periodontal trays which supposedly “clean and kill” bacteria off my teeth. Guess how much the treatment costs? Yeah, about $3,000.
It seems every ancillary service at the dentist runs about 3k and I find that a remarkable coincidence. The dentist and hygienist did a great job in convincing me that I needed to have the trays to kill all that bacteria that was supposedly hurting my gums. I nearly signed up for the process when the dentist’s office manager gave me a disclaimer form. The form had statements like, “dentist is not a periodontist surgeon or expert” and “treatment success varies from patient to patient” and “no guarantee or results from treatment” so I immediately told the dentist that I would speak to my insurance company to find out how much they would cover before I signed up for the treatment.
In addition, the dental hygienist suggested that I needed to have scaling done (again) which coincidentally matched the time frame the health insurance covered (every three years). So I’m beginning to think I may be undergoing unnecessary procedures to keep this guy in business and that’s the problem. The dentist is running a business complete with receptionists, accounts payable, accounts receivable, etc and I don’t fault him for it except that it is now looking more and more like a scam and I’m losing trust.
I won’t be surprised to see a new product line in two to three years and I’ll be sure to write about that when it happens.
May 10th, 2010 at 7:25 pm
I feel your pain. There’s a local dental chain here in Tucson that has a notorious reputation of ripping off patients. I made the unfortunate mistake of using them when I first moved here. They just about destroyed one of my teeth through multiple mistakes in placing a crown. They then proceeded to try to sell me some high dollar “preventative” products and services to keep my teeth from falling out in my later years. It seemed like a cheesy scare tactic to make higher profits and haven’t been there since. They also “accidently” charged me DOUBLE for services and when confronted they claimed it was a billing typo. Beware
May 11th, 2010 at 2:04 pm
Not sure where you live, but I live in NY and if you think that this is the case you can make an anonymous tip to the Office of Professional Discipline and they will investigate him and report back to you their findings. In NY you go to the state education department website (www.nysed.gov) and look for the office of professional disciplines and they will take action. Good luck.
May 11th, 2010 at 4:25 pm
Well the guy is a good dentist but I imagine you can only make so much money cleaning teeth and the need to grow the revenue stream is there. I always have the option of saying no and they generally don’t push me on it.